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TERMS & CONDITIONS FOR ALL
KOI POND STRATEGY PROGRAMMES

•    By purchasing a course, you agree to all of the
     terms and conditions below.
•    Programmes are not offered in a reduced time format
•    Participants are reminded to have proof of insurance
     with them in the event of any unexpected illness or
     injury.
•    The length of your stay can be extended (either
     before the course begins or after it is completed)
     based on your needs and resort availability at a
     discounted rate.  
•    Pricing excludes Airfare, Alcohol and any food or
     drinks outside of what is included in the course
     package.
•    All Singapore transactions are processed through our
     parent company APAC STRATEGIC PARTNERS PTE LTD,
     a Singapore registered company.   


Payments & Cancellations

•    100% payment due to confirm your space for any scheduled course.
•    Any cancellation within 14-days or less of expected arrival date will be charged at 100%
     of the full booking.
•    Any cancellation within 21-days or greater of the arrival date will be charged at 50% of the
     full booking
•    If you wish to re-book to a new course date with 21-days or greater notice of your original booking
     date to a future date this is permitted.  The new dates must occur within 6-months or less of your
     original programme date.  An 80% credit to the new programme total costs will apply.  Subject to
     availability.  
•    Koi Pond Strategy reserves the right to cancel or reschedule a course date for any reason.  In
     these cases, a full refund or course credit will be issued to paid participants, whichever is
     preferred. 

•    For non-arrival or early departure for any reason 100% payment will be charged